Booking & Cancellation Policy
Booking & Cancellation Policy
A card on file is required to secure all appointments.
No-shows will be charged 100% of the scheduled service.
A late cancellation is defined as any cancellation made less than 12 hours before your scheduled appointment time. Late cancellations will result in a 50% charge of the scheduled service.
Arriving more than 7 minutes late will be considered a no-show and your appointment may be forfeited.
We kindly ask that you arrive at least 5-10 minutes early to select your polish or nail design.
If you have booked for nail art or custom designs, please have your inspiration photo ready at the start of your appointment to help us stay on schedule and bring your vision to life.
These policies help us honor everyone’s time — yours, ours, and the next guest’s. We appreciate your understanding and continued support.
A card on file is required to secure all appointments.
No-shows will be charged 100% of the scheduled service.
A late cancellation is defined as any cancellation made less than 12 hours before your scheduled appointment time. Late cancellations will result in a 50% charge of the scheduled service.
Arriving more than 7 minutes late will be considered a no-show and your appointment may be forfeited.
We kindly ask that you arrive at least 5-10 minutes early to select your polish or nail design.
These policies help us honor everyone’s time — yours, ours, and the next guest’s. We appreciate your understanding and continued support.
Why We Require a Card on File
Why We Require a Card on File
At T2 Nails, we are proudly appointment-based only — meaning your appointment time is reserved exclusively for you. We do not double-book or squeeze in clients. This ensures that every guest receives our full, undivided attention in a calm, personalized environment.
To protect this time, we require a card on file when booking. This allows us to fairly enforce our policies and helps ensure commitment from both sides.
We use Stripe as our credit card processor — one of the most trusted and secure payment platforms in the world. Stripe is PCI-compliant and used by major companies such as Target, Walmart, Amazon, and Ford. Learn more about their security standards here: Stripe Security
We understand that unforeseen circumstances may arise, and we appreciate your cooperation in respecting our team’s time and efforts. This policy helps us accommodate more clients and ensure fairness for both our staff and those seeking appointments. By clicking the "Book Now" button, you agree to our terms and policies outlined above. Thank you for your understanding and continued support!
At T2 Nails, we are proudly appointment-based only — meaning your appointment time is reserved exclusively for you. We do not double-book or squeeze in clients. This ensures that every guest receives our full, undivided attention in a calm, personalized environment.
To protect this time, we require a card on file when booking. This allows us to fairly enforce our policies and helps ensure commitment from both sides. Thank you for understanding and respecting our technicians’ time.
We understand that unforeseen circumstances may arise, and we appreciate your cooperation in respecting our team’s time and efforts. This policy helps us accommodate more clients and ensure fairness for both our staff and those seeking appointments. By clicking the "Book Now" button, you agree to our terms and policies outlined above. Thank you for your understanding and continued support!
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